Frequently Asked Questions
Everything you need to know about shopping with Social Status.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that limited edition releases are final sale.
Are the sneakers and apparel 100% authentic?
Yes, Social Status guarantees that all products sold on our platform are 100% authentic and sourced directly from the brands or authorized distributors.
How do I track my shipment?
Once your order has been processed, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Klarna and Afterpay.
Can I cancel or modify my order after it's placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make modifications or cancellations.